On-Meet Privacy Policy

On-Meet aims to be the most secure and private video-conferencing company in the world. We have designed a simple software which encrypts calls end-to-end, and facilitates communication between people – we only store the minimal amount of data that we need to function as a secure communication service.

This is “Privacy by Design” – we have no ability to see your call or recall your data, even if we wanted to. We don’t want to store your data, and we strive to minimize the data footprint on your systems. Meta-data that exists in On-Meet sub-contracted servers as a by-product of facilitating the calls will be deleted upon the closure the call.

On-Meet is not an anonymous communication platform: contact data and in some cases payment information is collected from customers, and this is attached to user accounts. We assert no ownership over this information – it continues to belong to users, and we utilize it only with user’s consent until they have revoked that consent, or until an account is closed by On-Meet.

This policy is applicable worldwide, and even in jurisdictions with reduced legal privacy protection, we will always apply this higher standard stated here.

1. What information we collect

We collect information on subscribers/account holders, and on non-subscribers who are joining a call.

a. Subscribers

If you choose to use our service, we collect your contact information, including name, address (country), telephone number, and email address. If you choose to save contacts or call records, these will be saved to your machine, and removed from On-Meet systems as quickly as possible. Our website uses functional cookies, but not tracking or marketing cookies.

If you have a paid account, payment is done by 3rd party processors, which necessitates sharing information with them. When you use the credit card/payment forms of the 3rd party processor, On-Meet has no involvement and your credit card/payment data never enters our servers. If you choose to save your payment information, this is saved within the payment processors systems, and On-Meet continues to have no saved credit card/payment information from you – we receive the confirmation that you have paid the processor and are registered with them for future payment, and that’s it.

b. Non-Subscribers Joining a Call

If you are not a subscriber, you can still be invited join On-Meet calls as a guest. Our services run from within a web browser, and you are will have to allow functional cookies for the software to work. Upon joining the meeting the meeting you will be asked to enter a name – and any record of this data, along with call data/personal identifying data will be deleted from On-Meet servers upon completion of the call.

2. How we process information

We process information in accordance with customer instructions. We connect callers with each other, and then promptly delete metadata from our system on the conclusion of the call. Our marketing and data analysis are restricted very narrowly, to the conditions outlined below.

a. All visitors to our website

We do not use any marketing or tracking cookies. All cookies employed for visitors have security purposes, functionality purposes, or legal purposes.

b. Subscribers

We facilitate the connection of users when they call each other. Thus, we transit encrypted call data between user devices – while taking care to minimize the existence of meta-data on our end, and delete is after each call. We also process subscriber data for the purpose of service payments.

If you provide us with contact information when creating your account, we can assist you in recovering your password, and informing you of changes to our Terms of Service. We will not use your data for promotional or marketing purposes, nor will you data be shared with third parties except when required by law or a court order.

c. Non-Subscribers Joining a Call

You may join a call without having an account – in which case the contents of your call will be transmitted in an encrypted form through our system. On-Meet will retain no information after the completion of the call.

3. Who we share information with

We share information only under the following terms:

a. Caller information with Subscribers and Other Callers

When a call is made, the two parties are connected, and as such the system will share caller contact information.

b. As explicitly allowed by users

If you elect to have your billing information saved for future transactions, your credit card/payment data will be stored with the 3rd party payment processor you choose.

c. Required by law

We comply with all laws, court orders, or other requirements for legal process. This may require us to disclose data to third parties.

4. What your rights are under this privacy policy (GDPR, CCPA)

You have the right to access your data, update it, delete it, or move it. You have the right to revoke consent to us processing your data. You have the right to be informed about the collection and use of your data. You have the right to object to our processing of your data. You have the right to restrict us from processing your data. You have the right to data portability. You have the right to complain to a Data Protection Authority about our use of your information.

5. Data Storage and Retention

We store subscriber data in Canada and the United States. We retain personal information for as long as it is needed or required by law. Any record of call data and personal identifying data from non-subscribers is deleted from On-Meet servers upon completion of the call.

6. How we protect your information

We employ robust security measures to protect your data, both in transit and at rest. This includes using strong encryption standards, having regular security audits, using Secure Sockets Layer (SSL) to encrypt the transfer of data between your web browser and our servers, and using strong access controls for our systems.

7. Cookies and how we use tracking

We don’t use tracking cookies. We use functional cookies for the operation of our services. If you block these cookies, some parts of our service might not function properly.

8. Third party websites

We do not control, and are not responsible for, the privacy practices of third-party websites to which we link. This policy does not apply to those sites, and we encourage you to review their privacy policies separately.

9. Changes to this privacy policy

We reserve the right to change this privacy policy at any time. We will post the updated privacy policy on our website, with the date of the last revision.

10. Data location

We are a Canadian company and store data in Canada and the United States.

11. Impressum

On-Meet services is owned by On-Meet Technologies Corp., a Canadian Corporation.